Frequently Asked Questions
Everything you need to know about your Flower Knows experience.
Does Flower Knows ship internationally?
Yes, we provide worldwide shipping to most countries. Delivery times vary by location, typically ranging from 7 to 15 business days for international orders.
Are Flower Knows products cruelty-free?
Absolutely. We are committed to ethical beauty practices, and none of our products or ingredients are tested on animals.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your region.
Are the products safe for sensitive skin?
Our products are formulated with high-quality ingredients; however, we recommend reviewing the full ingredient list on each product page and performing a patch test if you have specific sensitivities.